Refund Policy
Last updated: August 11, 2026
This policy covers the one-time listing fee sellers pay to submit a SaaS listing on SellMySaaS (currently $4.99 as a founders introductory offer, regularly $9.99). It does not cover any transaction between a buyer and seller — we're not a party to those and don't process or refund payments made outside the Platform.
1. If your listing is rejected
Every listing goes through a quick review before it goes live. If we reject your listing during this review (for example, due to a failed domain-ownership check or a policy violation), you'll get a full refund of the listing fee.
2. Once your listing is live
The listing fee is non-refundable once your listing is approved and published. It covers the cost of reviewing and hosting your listing, not the outcome of finding a buyer — we don't guarantee interest, offers, or a sale.
3. If you sell before review, or change your mind
If you ask us to take down a listing after it's live (for example, because you sold it elsewhere or changed your mind), the listing fee is not refunded, since the review and listing work has already been done.
4. Technical or duplicate charges
If you were charged more than once for the same listing due to a technical error, or charged without a listing being created, email us and we'll refund the duplicate or failed charge.
5. How to request a refund
Email sellmysaas.xyz@gmail.com with your listing URL or the email you used to list, and the reason for your request. We aim to respond within a few business days.